All bookings are made and accepted subject
to the terms and conditions set out below. Each participant must complete the
Registration Form and read and agree to the Terms and Conditions in order to
participate in our tours.
Sign up and deposit
The client may email, or call our office to reserve
his/her space on a given tour. To confirm the reservation,
a complete Registration Form with $300 US (per person)
deposit must be received within seven (7) days.
The deposit can be paid bank transfer click
here for more information. Upon receipt of client's
deposit, a confirmation email and final balance invoice
will be sent. Please note that no reservation can be confirmed without a deposit.
All payments held by Cubalinda.com are protected in a trust account until
departure as required by the Travel Registrar.
Final payment is due 60 days prior to the tour departure
date. If registering for a tour less than 60 days prior
to tour departure date, payment in full will be due
at the time of registration.
Failure to complete payment 30 days prior to departure will be considered
notification of cancellation by default and is subject
to cancellation charges as outlined.
Cancellations by the client
If the client must cancel participation in a tour, Cubalinda.com
must be notified in writing. All moneys will be refunded
in full less the following cancellation charges: 61
days prior or more, US $300; 45-60 days prior, 50% of
tour price; 30-44 days prior, 75% of tour price; 0-29
days prior, 100% of tour price. Travel arrangements
through Cubalinda.com are sold as packages, and therefore
we regret that there can be no refunds on unused hotel
rooms, meals, sightseeing, ground transportation or other services.
Changes by the client
There is a change fee of US $50 for changes to confirmed
Cancellations by Cubalinda.com
Cubalinda.com reserves the right to cancel any tour
prior to departure. We will inform the client 30 days
prior to departure in such a case.
If we are forced to cancel a tour due to inadequate tour participation
or conditions beyond our control, our liability is limited
solely to the price of the tour. Cubalinda.com cannot
be held responsible for financial losses due to the
imposition of a charge by airline carriers on partially
or totally non-refundable tickets. It is our sincerest
desire to operate all tours offered; consequently cancellations
by us are a matter of last resort. Refunds limited to
the above conditions apply, which shall release Cubalinda.com
from any further liability.
We will transfer the client's payments to another tour if it is so desired.
Changes by Cubalinda.com
The tour descriptions, prices and booking conditions
are accurate at the time of publication.
However, we reserve the right to change any itinerary at any time when it
is deemed advisable for the comfort, well-being or safety
of the group members or to comply with governmental restrictions.
Should the client wish, we will do our best to match
him/her up with a roommate for any of our tours. If
a roommate cannot be arranged or a single accommodation
is requested, the single supplement charge applies.
Should overbooking arise, we may be forced to change
room configuration and in this unlikely event, the client
will be properly compensated.
Purchase of travel insurance, valid in Cuba, is mandatory
as per Cuban law. Cubalinda.com can provide travel insurance
to clients through a Cuban insurance company. To join
one of our tours, we strongly suggest that the client
purchase insurance. If s/he declines insurance, we will
require a signed waiver of insurance.
About our groups
Ours tours are offered in cooperation with our suppliers
of travel services in Cuba. The groups are an interesting
mix of people from all over the world. Many visitors
find these trips are opportunities to build friendships
with people of different nationalities and cultural
backgrounds and often this turns out to be the highlight
of their adventures with us.
However, tour leaders have the right to dismiss participants who may be jeopardizing
the safety or enjoyment of the tour.
Good physical and mental health are essential for the
enjoyment of these bicycle tours. By forwarding the
Registration Form, the client certifies that s/he does
not have any physical or other condition or disability
that would create a hazard for himself/herself or other
It is essential that any participant with a medical condition requiring
regular treatment or which may be affected by rigorous
activity, altitude, heat, cold, etc., notify Cubalinda.com
in writing in advance of travel.
The judgment of the local guide shall make the ultimate determination
of an individual's fitness to embark upon or continue a tour.
Cubalinda.com gives notice that all travel services
provided in connection with its itineraries are rendered
by local tour operators and suppliers of travel services.
Therefore, it is understood in arranging tours, guides,
meals, accommodations and transportation, Cubalinda.com
acts only as an agent in providing services.
Cubalinda.com acts only as the agent for the passenger in regard to travel
whether by railroad, motor coach, private car, bicycle,
boat, aircraft or any other conveyance, and assumes
no liability for injury, damage, loss, accident, delay,
irregularity or additional costs resulting directly
or indirectly from any of the following causes: weather,
failure of any means of transportation to comply with
schedules, quarantines, strikes, civil disturbances,
theft, government regulations or changes in transport
or lodging beyond the reasonable control of Cubalinda.com.
The company and its owners cannot be liable for any delay,
mishap, inconvenience, expense, irregularity, or damage through the negligence
or default of any company or individual engaged in providing these services.
Release and Assumption of Risk
The client is aware that during the bicycle tour that
s/he will participate in, under the arrangement of Cubalinda.com
and their associates and agents, certain risks and dangers
may apply, including but not limited to the hazards of biking in general.
In consideration of, and as part payment for the right to participate
in such bicycle tours and other activities arranged
by Cubalinda.com, the client has read the above and
hereby assumes all of the above risks. The client agrees
not to hold Cubalinda.com responsible for actions, causes
of action and claims, debts and demands of any kind
and nature whatsoever, which have or which may arise
in connection with the tour or participation in any
services arranged for hime/her by Cubalinda.com, their
agents or associates. The terms hereof shall serve as
release and assumption of risk for the client's heirs,
administrators and executors for all members of his/her
family, including any minor accompanying the client.
In the case that the clien does not purchase travel insurance, s/he assumes
full responsibility and frees Cubalinda.com from any
and all responsibility in case of accident, illness
or whatever other possible contingency.
The client certifies that s/he has read and understood to all of the Terms
and Conditions in the current Registration Form for the tour accompanying this form.